Billing & Plans
Understand plan limits, quotas, and how to upgrade.
Available Plans
Starter (Free)
Perfect for trying out Zolvio. Includes basic features with limited quotas.
Growth ($79/month)
For growing stores ready to optimize conversions. Includes A/B testing, surveys, and higher limits. Comes with a 7-day free trial.
Pro ($249/month)
For high-volume stores needing advanced analytics and maximum limits.
Plan Comparison
| Feature | Starter | Growth | Pro |
|---|---|---|---|
| Sessions/month | 200 | 10,000 | 50,000 |
| Heatmap pages | 3 | Unlimited | Unlimited |
| Store audits/month | 1 (10 pages) | 4 (25 pages) | 30 (75 pages) |
| A/B Tests | - | 3 concurrent | 10 concurrent |
| Surveys | - | 5 active | Unlimited |
| AI generations | 5 | 200 | 1,000 |
| Data retention | 7 days | 60 days | 180 days |
| Trial | - | 7 days | - |
Data Retention
How long we keep your data depends on your plan:
- Starter: 7 days
- Growth: 60 days
- Pro: 180 days
After the retention period, session recordings and analytics data are automatically deleted.
Upgrading Your Plan
- Go to Settings in the sidebar
- Click Billing
- Select your desired plan
- Confirm the upgrade through Shopify's billing
Upgrades take effect immediately. You'll be charged the prorated amount for the remainder of your billing cycle.
Downgrading
You can downgrade to a lower plan at any time. The change takes effect at the start of your next billing cycle. Note that downgrading may reduce your data retention period.
Cancellation
Cancel anytime from the Shopify admin. Your data will be retained according to your plan's retention period, then automatically deleted.
Billing Through Shopify
All billing is handled through Shopify's secure billing system. Charges appear on your regular Shopify invoice.