Cookie & Consent

How visitor consent affects recordings, heatmaps, and A/B testing.

Consent Levels (Conceptual)

  • Anonymous: lightweight attribution and experiment assignment (no form text capture)
  • Analytics: session recordings and detailed heatmaps
  • Marketing: feedback collection and remarketing integrations (when enabled)

Don’t rely on assumptions

Consent requirements vary by region, traffic source, and your cookie/SDK stack. Always test your store’s consent flow in the regions you serve.

Excluded Pages

Certain paths should never be recorded (checkout/account/payment-like pages). If you have custom sensitive flows, mark them explicitly. See Session Recordings: Privacy & Consent.

Where to Document This

  • Your storefront privacy policy (what you collect and why)
  • Your cookie policy (how cookies/storage are used to enable analytics/experiments)
  • Zolvio legal pages: Privacy Policy and Data Policy